Top Six Supply Chain Management Best Practices

In today’s economic environment, you cannot continue doing what you’ve always done and expect to remain competitive. That’s because supply chain management is evolving. You need to adopt new philosophies, processes, and methods – collectively known as supply chain best practices.

These best practices include:

1. Outsource non-core functions and processes

Outsourcing and off-shoring have come under heavy critic lately. But if strategically aligned and properly managed, outsourcing non-core functions has the potential to dramatically lower production costs and increase flexibility while allowing you to focus on core competencies.

2. Establish key performance indicators

You can’t expect to improve if you don’t know how you’ve been performing. For this reason, it is critical that supply chain management establishes a robust set of metrics and key performance indicators (KPIs) to drive the right behaviour and ensure accountability.

3. Make technology work for you

Many organisations purchase the latest supply chain technologies and then structure their workflows and processes around these chosen technologies. That’s a wrong approach. The right approach is to review your processes and then purchase technologies that satisfy those process needs.

4. Engage in collaborative strategic sourcing

Strategic sourcing which involves consolidating suppliers is considered the fastest way to save money, increase profit margins, and improve operating profits. Collaborative strategic sourcing which requires active involvement of your “internal” customers in the decision making process can further increase operating profits by increasing responsiveness to changing customer needs.

5. Plan for reverse logistics

Inevitably, there will be a flow of products back to suppliers and vendors when items are unsatisfactory or defective, or for reuse for recycling. You need to plan for such processes. Organisations that don’t plan for reverse logistic risk lowering customer experiences, face increased labour activities, and ultimately, may incur revenue losses.

6. Take “green” initiatives and social responsibility seriously

Initially, reducing supply chain carbon footprint was just a “nice” practice. That’s no longer the case. Today, consumers are taking environmental impact into consideration when choosing suppliers. The same applies to social responsibility. A company that ignores it social responsibility risks backlash from workers as well as consumers.


Some of these best practices might be familiar; others may be new to your organisation. Implement all of them and you’ll have a solid foundation for supply chain excellence.

We are experts in synchronising your business to actual demand - by always making your product available to the consumer, at the right place, time and quantity. We are Neogrid - a company providing automated supply chain management.